Refund policy

Return & Refund Policy

Because FUNDEE toothbrushes are personal hygiene products, all sales are final and we do not accept returns or exchanges once an order has been purchased.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at thefundeeshop@gmail.com.

Please include:

  • Your order number
  • A brief description of the issue
  • Clear photos of the item and packaging, when applicable

We’ll review the issue and, when appropriate, arrange a replacement or refund.

Order Cancellations

If you need to cancel or change your order, contact us as soon as possible.

We may be able to make changes before your order has been processed or shipped. Once an order has been fulfilled or shipped, we can no longer guarantee cancellation or changes.

Refunds

Approved refunds will be issued to your original payment method.

Please allow your bank or credit card provider additional time to process and post the refund after it has been issued.

Shipping Charges

Original shipping charges are non-refundable unless the order was damaged, defective, incorrect, or an error was made by FUNDEE.

Contact Us

If you have any questions about your order or this policy, please contact us at:

thefundeeshop@gmail.com