Shipping policy
Shipping Policy
Thank you for shopping with FUNDEE. We aim to process and ship orders as quickly and reliably as possible.
Order Processing
Orders are typically processed within 1–2 business days after your order is placed.
Orders placed on weekends or holidays may begin processing on the next business day.
You will receive an order confirmation by email after your purchase is completed.
Estimated Delivery Time
Once your order has been processed and shipped, estimated delivery is typically 5–10 business days.
Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside of our control.
Shipping Rates
Shipping charges are calculated and displayed at checkout before payment is completed.
Any free-shipping offers or promotional shipping rates will be shown on the website or at checkout when applicable.
Tracking
When tracking is available, you will receive a shipping confirmation email with your tracking information after your order has been fulfilled.
Please allow some time for tracking information to update after the carrier receives your package.
Shipping Address
Customers are responsible for entering a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at thefundeeshop@gmail.com.
We may be able to update your address if the order has not yet been processed or shipped. Once an order has been shipped, we cannot guarantee that the delivery address can be changed.
Returned Packages
If a package is returned to us because of an incorrect or incomplete address, failed delivery attempt, or other customer-provided shipping issue, additional shipping charges may apply if the order needs to be reshipped.
Lost or Delayed Packages
Shipping carriers may occasionally experience delays.
If your tracking information shows no movement for an extended period or your package appears to be lost, please contact us at thefundeeshop@gmail.com and we will help review the situation.
We may need to confirm the status of the shipment with the carrier before determining the appropriate next step.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at thefundeeshop@gmail.com.
Include your order number, a description of the issue, and clear photos when applicable.
We will review the issue and help arrange an appropriate resolution.
International Shipping
At this time, FUNDEE shipping availability is determined by the destinations offered at checkout.
If your location is not available during checkout, we are not currently able to ship to that destination.
Questions
If you have questions about shipping or your order, contact us at: